Overview
This guide walks you through how to display messages to Wave users directly from Ripple. This feature allows you to send announcements or alerts to Wave users, which will appear at the top of the Wave screen for the duration of the display period.
Announcements can be created and edited from Ripple, and are primarily used for alerts and general notices.
How to Create a Notification
From the left menu, click Account/Group > Wave User Management
Click Announcements in the top right corner
From this screen, you can create and edit announcement content
To create a new announcement, click +Create Announcement in the top right corner. To edit an existing one, click on the label text
You can also bulk show or hide announcements from the top left of the Announcement Management screen — select the Billing Groups you want to update and apply the change
Configuration Fields
Field | Description |
Message Label | The name of the announcement |
Message Type | Announcement or Urgent Message (displayed in red) |
Display Period | The period during which the message is displayed in Wave |
Target Billing Groups | Select the Billing Groups to display the message to — all Billing Groups can also be selected |
Message | The content of the message to display |
Important Notes
Once display settings are applied, the announcement will appear in Wave in real time. Please review the content and the target Billing Groups carefully before enabling.
Announcements can be deleted or edited immediately from Ripple at any time.
Need More Help?
If any errors occur during the process or if you have any questions, please reach out to us:
📧 Email: ripple_cs@alphaus.cloud
💬 Live Chat: Available in the bottom-right corner of your dashboard
📖 Help Center: https://help.alphaus.cloud/