Overview
Multi-factor authentication (MFA) is supported in Wave. You can use any of the following authenticator apps:
Authy
Google Authenticator
Microsoft Authenticator
Okta Verify
⚠️ The recovery code issued during initial setup cannot be reissued after registration is complete. Please save it somewhere safe before finishing setup.
Registration
Click Settings on the top right of Wave
Under Security, click Activate next to Multi-factor authentication
A QR code used when setting up 2-step authentication will be given
Scan the QR code with your chosen authenticator app
Enter the first code shown in the app into the 1st verification code field
Wait 10–30 seconds for a new code, then enter it into the 2nd verification code field
Click Confirm in the bottom right to complete setup
📝 Steps 5 and 6 may vary slightly depending on your authenticator app.
🔑 Your recovery code will be shown at this point. Save it now — it cannot be reissued once you close this screen.
Logging In
Enter your ID and password on the Wave login page
You will be automatically redirected to the MFA token input page — enter your authenticator code to log in
Deactivation
Click Settings in the top right of Wave
Under Security, click Deactivate next to Multi-factor authentication
If MFA is already active, the status shown will be Deactivate rather than Activate.
Click Deactivate to confirm
You will see a confirmation message: "MFA has been deactivated"
Need More Help?
If any errors occur or if you have any questions, please reach out to us:
📧 Email: ripple_cs@alphaus.cloud
💬 Live Chat: Available in the bottom-right corner of your dashboard
📖 Help Center: https://help.alphaus.cloud/