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Ripple - Adjusting Entries (Fee, Credit, Refund)

How to manage and include non-usage charges such as fees, credits, refunds, and Marketplace purchases in your invoices.

Written by Yo Fukuda
Updated over 2 weeks ago

Overview

This feature allows you to manage and include non-usage charges — such as AWS support fees, Reserved Instance (RI) upfront payments, Marketplace purchases, credits, and refunds — into your invoices. These items are typically not included in standard usage-based billing.

With services like AWS, certain items such as Fee, Credit, Refund, and Marketplace are invoiced separately from standard usage charges. In Ripple, these items can be managed under the Adjusting Entries section. Each item can optionally be included in the invoice, and exchange rates can be set individually.


Accessing Adjusting Entries

From the left menu, click Invoices > Adjusting Entries. A summary of the Fees, Refunds, and Credits incurred by your registered accounts will be automatically compiled.


Adjusting Entry Types

The Type field indicates the billing type as defined by AWS. The following types may be displayed:

Type

Description

Example(s)

Fee

One-time payments and support fees

Upfront payments for RIs and Savings Plans, domain fees, etc.

Refund

Refunds

Refunds incurred due to SLA (Service Level Agreement) violations, etc.

Discount

Discount amount applied through the program

Solution Provider Program-related discount, bundle discount, and other type of discount items.

Credit

Credits applied to your account

Credits applied through MAP (Migration Acceleration Program) or campaigns, etc

Marketplace

Marketplace Charges

Marketplace Charges

Reflection Timing

The timing for each item to be reflected in Ripple is as follows:

  • AWS - CUR (Cost and Usage Report): Reflected when detected in the CUR, typically within 3 business days after the invoice is issued.

  • Azure - API: Reflected as soon as it is retrieved via API, usually around the 14th of each month.


Including or Excluding Items from Invoices

You can choose whether to include or exclude items from your invoices. For example:

  • Set Refunds to be excluded from invoices.

  • Include costs incurred through Marketplace purchases.


How to Apply an Adjusting Entry

  1. From Invoices > Adjusting Entries, select the desired adjustment item.

  2. Click the Action button.

  3. Configure the following settings:

    • Month — Select which month to include the item in.

    • Exchange Rate — Set the exchange rate for the item.

    • Tax Exemption — Choose whether or not to apply tax exemption.

  4. Click Apply to include the specified data in that month's invoice.


Need More Help?

If any errors occur during the process or if you have any questions, please reach out to us:

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